Antics Pro Scooters Shipping Policy
Outlined below is all the information you’ll need to know regarding Antics Shipping Policies. Have any questions? Antics customer service team is available from 9-5 PM and can be contacted via email at firstname.lastname@example.org
Orders placed at anticspro.com will ship within 1-3 business days from time of purchase. The Antics order fulfilment team strives to ship each order within a 1 to 2 day timeframe, however as a small business operating at limited capacity we hope you understand that this is not always obtainable. The Antics order fulfilment team is only available on Monday-Friday Therefore, if you place an order on Saturday, Sunday or on a recognized provincial holiday your order will be shipped on the next regularly scheduled working day.
In cases of express shipping for faster delivery, your order must be received and clear credit authorization by 12:00 P.M MDT to qualify for same day shipping. If express shipping is selected but your order does not meet same day shipping order qualifications, your package may not be fulfilled until the following business day. Please note the Antics order fulfilment team is unavailable on weekends and statutory holidays so selecting express delivery during these times will translate to your order being the first shipment process on the next regular business day.
Antics is proud to offer a variety of shipping methods for its valued customers. The shipping methods currently available are as follows:
Domestic orders within Canada are shipped via Canada Post. Domestic orders will be charged a shipping rate based on package size, weight, and distance as per our rates from Canada Post. Customers will be shown rates prior to check out and given the option to choose their shipping carrier and price.
Once your item is shipped by Antics order fulfilment team after 1 to 3 business days, you will be emailed a tracking number where you will be able to view the status of your shipment. Track domestic orders shipped by Canada post using the link below:
International orders placed on Antics will ship within 1 to 3 business days.
Please note shipping costs for items shipped outside North America are estimated at checkout and may require additional shipping fees depending on the shipping address. For all international orders, the customer is responsible for any and all Customs and Brokerage Fees. Therefore, any orders shipping outside of Canada are subject to customs and or duties charges. Unfortunately, fees and charges related to international orders are not set by Antics and are beyond the scope of our team’s control. Please be aware that international customs processing time is also not included in any estimates of package delivery date.
In the event that the Customs and Brokerage Fees are not paid for by the customer, the package will be considered abandoned and the customer will forfeit any possibility of a refund. Furthermore, any package shipped Internationally that is unable to be delivered, unless by shipper's error, the package will be considered abandoned and the customer will forfeit any possibility of a refund.
Once your item is shipped by Antics order fulfilment team after 1 to 3 business days, you will be emailed a tracking number where you will be able to view the status of your shipment. Track international orders shipped using one of the link below:Fedex Shipment Tracking